{"id":32007,"date":"2024-03-11T15:32:45","date_gmt":"2024-03-11T15:32:45","guid":{"rendered":"https:\/\/udsenterprise.com\/ayuntamiento-valencia-confia-virtual-cable-digitalizar-puestos-trabajo\/"},"modified":"2024-03-12T06:14:44","modified_gmt":"2024-03-12T06:14:44","slug":"valencia-city-council-virtual-cables-digitize-workplace","status":"publish","type":"post","link":"https:\/\/udsenterprise.com\/en\/valencia-city-council-virtual-cables-digitize-workplace\/","title":{"rendered":"Valencia City Council trusts UDS Government to digitize its workplace environment"},"content":{"rendered":"<ul>\n<li><strong>Name:<\/strong> Valencia City Council<\/li>\n<li><strong>Sector:<\/strong> Public Administration<\/li>\n<li><strong>Number of employees:<\/strong> 6,000 people, including public employees and collaborators<\/li>\n<li><strong>Number of offices:<\/strong> 2 main locations. There are more than 250 municipal agencies at the service of citizens throughout the municipality<\/li>\n<li><strong>Location:<\/strong> Valencia (Spain)<\/li>\n<\/ul>\n<h2><\/h2>\n<h2><\/h2>\n<h2>Digital transformation in Valencia City Council to facilitate teleworking<\/h2>\n<p><a href=\"https:\/\/www.valencia.es\/cas\/inicio\" target=\"_blank\" rel=\"nofollow\"><strong>Valencia City Council<\/strong><\/a> chose to <strong>digitize<\/strong> its <strong>workplace<\/strong> environment to facilitate <strong>teleworking<\/strong>, a measure that arose due to the circumstances derived from the COVID pandemic. What was initially considered a tool to guarantee <strong>accessibility<\/strong> to workstations from <strong>any location and device<\/strong>, has become an <strong>essential solution<\/strong> thanks to the versatility offered by <strong><a href=\"https:\/\/udsenterprise.com\/en\/solutions-vdi-sectors\/vdi-government-sector\/\">UDS Government<\/a><\/strong>, <strong>Virtual Cable<\/strong>&#8216;s VDI solution for <strong>Public Administration<\/strong>.<\/p>\n<p>The UDS Government solution has allowed them to not only implement remote working for all user groups in an <strong>efficient<\/strong> and <strong>fast<\/strong> way, but also enable <strong>secure remote access<\/strong> to <strong>information systems<\/strong> for employees who are usually <strong>away from the office<\/strong>.<\/p>\n<p><em>\u201cIt is also used to publish <strong>applications<\/strong> that are <strong>complicated<\/strong> or <strong>expensive<\/strong> to install on each workstation due to their uniqueness or for <strong>security<\/strong> reasons,\u201d<\/em> explains Vicente Rodrigo Ingresa, Head of the Information and Communication Technologies Service. In addition, the group of specialized technicians can <em>\u201caccess remotely without having to travel to the offices and thus offer a <strong>more agile service<\/strong>, <strong>resolving issues<\/strong> even <strong>outside office hours<\/strong>,\u201d<\/em> he comments.<\/p>\n<p>When choosing the solution to carry out its <strong>digital workplace<\/strong> project, the IT department of Valencia City Council was clear, \u201c<em>we chose UDS Government because of the <strong>good references from public entities<\/strong>, because of the type of <strong>licensing<\/strong> and because we value its <strong>support<\/strong> service,\u201d<\/em> says the IT manager.<\/p>\n<p>This decision has allowed the City Council to promote <strong>family conciliation<\/strong> among employees and have a unified platform that <strong>simplifies application version changes<\/strong>. The transformation of workplaces has led to significant<strong> cost savings<\/strong>, including <strong>lower electricity consumption<\/strong>, <strong>fewer hours of technical support<\/strong> and an <strong>extension of the useful life of IT equipment<\/strong>.<\/p>\n<p>The <strong>flexibility<\/strong> and <strong>versatility<\/strong> of UDS Government have been crucial for the City Council to<strong> provide the appropriate tools<\/strong> to public employees, so that they can carry out their tasks remotely and with the <strong>best user experience<\/strong>. <em>\u201cMainly we are using <strong>Windows virtual applications<\/strong> and <strong>remote access<\/strong> to physical computers located in the offices, although we also deploy <strong>Windows virtual desktops<\/strong> for certain users, with the advantage of managing the entire environment centrally, from a <strong>single console<\/strong>,\u201d<\/em> says Vicente Rodrigo.<\/p>\n<p>&nbsp;<\/p>\n<h2>The importance of implementing a secure and flexible solution<\/h2>\n<p>In terms of security, UDS Government&#8217;s <strong>Native Multiple Factor Authentication<\/strong> (MFA) system guarantees <strong>compliance<\/strong> with its<strong> internal regulations<\/strong> while offering great peace of mind. \u201c<em>This system <strong>protects us against possible cyber attacks<\/strong> involving misappropriation of security keys. It is one of the <strong>essential points<\/strong> of our <strong>Security Policy<\/strong>\u201d<\/em>, points out the Head of IT and Communications.<\/p>\n<p>Vicente Rodrigo Ingresa also highlights other technical aspects of the solution, such as the inclusion of <strong>HTTPS<\/strong> in the configuration of the UDS Government components, which has allowed Valencia City Council to use its <strong>standard load balancing and high availability systems<\/strong>. Furthermore, with the improvement of the processing of statistics in the software administration, they obtain<strong> real-time information<\/strong> used for <strong>teleworking management<\/strong>.<\/p>\n<p>The IT department highlights that <em>\u201cthe most important change that has occurred when implementing this solution has been the <strong>simplicity of administration<\/strong>. Its integration with <strong>Active Directory<\/strong> allows you to create groups of users and quickly associate them with the virtual applications that users need to work.\u201d<\/em> <strong>Updates<\/strong> and maintenance tasks are also carried out in an agile, simple and <strong>centralized<\/strong> way.<\/p>\n<p>In addition, the flexibility of UDS Government, <strong>compatible with any third-party technology<\/strong>, has allowed them to take advantage of their VMware <strong>vSphere<\/strong> virtualization platform and opt for a <strong>hyperconverged<\/strong> infrastructure with the solution VMware <strong>vSAN<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h2>Results and benefits of digitalization in the Valencia City Council<\/h2>\n<p>In summary, Valencia City Council has become a<strong> benchmark for innovation<\/strong> in the public sector by implementing this project, which combines application virtualization with remote access to physical workstations and desktop virtualization. The choice of a <strong>flexible, adaptable and scalable solution<\/strong> has made it possible to adapt to the needs of each user profile. This approach has generated positive feedback among users, who find the platform developed by Virtual Cable very <strong>simple and intuitive<\/strong>.<\/p>\n<p>The City Council&#8217;s IT manager emphasizes that, on several occasions, they have resorted to the<strong> UDS Enterprise support service<\/strong> and it has always been very <strong>professional<\/strong> and <strong>close<\/strong>. This technical support, together with the help of the <a href=\"https:\/\/newmedia-ps.com\/en\/homepage\/\" target=\"_blank\" rel=\"nofollow\"><strong>New Media Professional Services<\/strong><\/a> team, Virtual Cable&#8217;s partner that has led the project, has been crucial to guarantee the proper functioning of the solution and has contributed to general satisfaction. With this implementation, the City Council has managed not only to face current challenges, but also to move towards a <strong>more efficient and modern work environment.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>VDI vApp and Remote Access INFRASTRUCTURE<\/strong><\/p>\n<ul>\n<li><strong>VDI connection broker:<\/strong> UDS Enterprise<\/li>\n<li><strong>Remote Desktop Services:<\/strong> Windows vApp, remote access to physical devices, and Windows VDI<\/li>\n<li><strong>Hypervisor:<\/strong> VMware vSphere<\/li>\n<li><strong>Hyperconvergence Platform:<\/strong> VMware vSAN<\/li>\n<li><strong>Connection protocols:<\/strong> RDP and HTML5<\/li>\n<li><strong>Authenticator:<\/strong> OpenLDAP<\/li>\n<li><strong>Access devices:<\/strong> Any<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p><strong>Vicente Rodrigo Ingresa, Head of the Information and Communication Technologies Service of the Valencia City Council:<\/strong><\/p>\n<p>\u201cThanks to UDS Government we have simplified IT management, reduced electricity consumption and technical assistance hours. \u201cIn addition, we promote family conciliation for employees\u201d<\/p>\n","protected":false},"author":2,"featured_media":32004,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1179],"tags":[948],"class_list":["post-32007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies-en","tag-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Digital Innovation in Valencia City Council by Virtual Cable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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