UDS Enterprise & Europ Assistance Case Study

UDS Enterprise & Europ Assistance Case Study

UDS Enterprise deployment in Europ Assistance Spain aroused the interest of Relación Cliente Magazine, a reference publication for the Call Center industry. This month’s edition includes a case styudy on this project.

The magazine talks about the IP phone and virtual desktops integration‘s advantages for Europ Assistance workers, which was a custom development built by UDS Enterprise engineers.

Unifying IP services with UDS Enterprise

Unifying IP services with UDS Enterprise

Thanks to its flexibility and openness, UDS Enterprise has multiple applications, from VDI platforms deployment, right up until disaster recovery strategies, throughout desktop management and security improvements. But not only that. This multiplatform connection broker for Windows and Linux can be also used to unify any IP service registered in the system.

In this way, this software allows to configure, administer and manage nearly any IP service deployed in your network or Data Center. It provides access to virtual desktops, FTP servers, shared resources, VoIP and IP cameras through specific management models as a service. Thus, UDS Enterprise allows different IP services to interact among each other, offering a complete solution management and administration for any IT platform in a simple, robust and scalable way.

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