Our development team is already working on UDS Enterprise 2.0. This new version features interesting innovations, such as complete interface and backend redesign, optimized for the new models of services which have been incorporated.
In addition, the new release supports new service providers for cloud and enables calendar management for schedules and tasks. Initially UDS Enterprise 2.0 is planned to be released during 2016 Q2.
Stay tuned to our blog and social media channels to learn more about this new UDS Enterprise release.
UDS Enterprise deployment in Europ Assistance Spain aroused the interest of Relación Cliente Magazine, a reference publication for the Call Center industry. This month’s edition includes a case styudy on this project.
The magazine talks about the IP phone and virtual desktops integration‘s advantages for Europ Assistance workers, which was a custom development built by UDS Enterprise engineers.
One of the most valued features of UDS Enterprise is its great flexibility and easy adaptation to administrators & users’ needs thanks to its Open Source based development model.
Apart from supporting unlimited connection protocols , UDS Enterprise allows the management to desktop services using multiple authentication systems. The system makes it possible to enable or disable one or several authenticators independently.
At the beginning of this week we explained the architecture of RemotePC project, which was presented at RedIRIS Technical Conference 2015. In this post we’re digging deeper into the way the different elements interact to guarantee 24×7 access to the universities’ computers in the ICT classrooms.
The user accesses from the website provided by the university and UDS Enterprise gives the order to OpenGnsys to enable remote access to one of the devices available in the computer classroom and the operating system it has to run.
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